E-commerce warehouse: how to optimize online order management

The purchasing habits of end consumers have changed increasingly confirming the trend to orient themselves toward the reality of thee-commerce. It is the apparel, beauty, and IT sectors that have experienced an increase of about +10 percent.

Online shopping has multiple advantages over the physical store in terms of speed of retrieval and delivery, as well as a wide range of choices. These reasons and more have led to an increase in the percentage of users opting for online shopping registering high peaks especially during the pandemic period. As of today, the new trends in post-pandemic logistics will not only affect large groups and e-commerce platforms but also smaller realities that are called to protect their sustainability naturally by resorting to levels and automation solutions adapted to their needs and able to guarantee short ROIs and sustainable financial efforts.

The explosion of e-commerce therefore has increasingly prompted companies to structure and organize their warehouses efficiently to be able to be competitive by taking advantage of automated logistics operations. The e-commerce warehouse and its management, play a key role for all those companies that have expanded their sales channels to online. In this article, we will explore the benefits and challenges that the automated warehouses bring in the e-commerce sector.

What features should an automated warehouse for e-commerce have?


It is necessary to source the product for sale in the short term by being able to place the order preparation on the same day or by the next day ensuring product traceability and optimizing delivery to reduce costs.

 Real-time inventory monitoring and integration between various information systems (e.g., websites, management software, etc.) is critical. Automated solutions for the e-commerce warehouse should prove to be efficient and scalable by maximizing productivity, especially during seasonal peaks by making order preparation efficient, scalable and accurate. When it comes to e-commerce, one must also inevitably cope with the returns policy, which certainly needs to be handled efficiently through automated systems integrated by appropriate software.

The benefits associated with using automated warehouses for e-commerce companies

The automated warehouses for ecommerce offer numerous benefits to companies. Reducing order completion time is one of them through the automation of processes for storing, picking and packing items. Another important benefit of implementing a ecommerce warehouse, is the reduction of human error through the extreme precision of machines in performing operations. Finally through e-commerce automated warehouses space optimization is achieved.

Skypod by Exotec: our solution for managing your e-commerce warehouse

One of the ideal solutions to complement the e-commerce warehouses, refers to the system Skypod by Exotec which through its technology maximizes productivity considering it one of the most functional solutions. Stations in this case can reach up to 400 lines per hour, and flow capacity can be increased by adding robots to the system within minutes.

The system can be easily sized to meet daily business needs without unnecessary equipment.

Regardless of the volume or frequency of orders, the system Skypod allows access to any SKU in less than two minutes ensuring a total traceability of products thereby speeding up order preparation. This allows for no backlog of orders, or inefficiencies due to the handling of low-turnover items.

Challenges to face when it comes to e-commerce warehouse

Despite its many advantages, the implementation and management of the automated warehouses in the area ofe-commerce They also present some challenges. One of the main ones is the initial cost of automation. The purchase and installation of advanced machinery can require a significant investment by companies. However, this cost can be amortized in the long run. Another challenge is staff training. With the introduction of automated warehouses, employees must acquire new skills to learn how to operate the machines. It is therefore critical to provide adequate training to ensure a smooth transition to the new system.

Ready to rely on us to optimize your e-commerce warehouse?

Whatever your business goal is, from the logistics automation for e-commerce to the most traditional logistics, we can help you find the optimal solution for your automated warehouse studying a solution that can be current in a post-pandemic era and that guarantees high performance.

Contact our Sales Team and tell us about your automotive logistics project!

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