Customer service

Customer service
in logistics

Your satisfaction,
our priority

As your trusted partner in logistics automation, we offer comprehensive and customized support, intervening quickly and effectively by minimizing downtime and ensuring that your warehouse operates to its full capacity. If you need technical support, information about our products and services, you can count on our expert team.

How can we help?

  • Technical Support: Specialized assistance to solve any technical problems.
  • Product Information: Details and clarifications about our products and services.
  • After-sales services: Continuous support even after purchase.

CUSTOMER SERVICE

Customer care 24/7

Our customer support is available 24 hours a day, 7 days a week, to ensure you continuous support and quick responses to your needs.

  • Instant technical support, day and night
  • Reduction of the downtime
  • Fast and effective solutions for technical problems
  • Personalized and dedicated assistance

SPARE PARTS

We offer a comprehensive spare parts service to ensure your automation systems remain operational at all times. We have a large stock of spare parts ready to ship quickly.

  • Diagnosis and troubleshooting of problems
  • Fast delivery of original spare parts
  • Advice on spare parts and replacements
  • Preventive and corrective maintenance

MODERNIZATION

Our revamping services are designed to keep your plants state-of-the-art. As technology evolves, upgrading your automation systems can improve efficiency, safety and productivity.

  • Analysis and evaluation of updating needs
  • implementation of advanced technologies
  • Optimisation of existing processes
  • Improved overall system performance

TRAINING

Continuous training is essential to make the most of the potential of your automation systems. We offer training programs tailored to your staff, covering all operational and technical aspects.

  • Courses  for operators and technicians
  • Updates on the latest technologies and procedures

Tell us about your project, together we will find the best solution

Errevi Automation is synonymous with innovation and quality in the field of logistics and industrial automation.
We offer tailor-made solutions for achieving your business goals.