Customer service

Customer service
in logistics

Life Time Services

As your trusted partner in logistics automation, we offer comprehensive and personalized support, acting quickly and effectively to minimize downtime and ensure your warehouse operates at its full potential

24/7/365 TECHNICAL SUPPORT

CONTROL ROOM

RETROFIT & MODERNIZATIONS

CUSTOMER CARE E ASSISTENZA TECNICA
ON-SITE

On-site support

The ‘baby-sitting’ service involves assisting the client’s operators to provide support for immediate intervention in case of anomalies, malfunctions, or sudden breakdowns of the system

Maintenance Service Ordinary

Routine maintenance takes care of all the delicate functions aimed at preserving and safeguarding the integrity of the asset, ensuring its efficiency and proper operation.

On-site emergency response

Routine maintenance handles all the delicate tasks aimed at preserving and protecting the integrity of the asset, ensuring its efficiency and proper functioning.

CONTROL ROOM

Help Desk

Help Desk service ensures the restoration of operational functions as quickly as possible and provides support for daily operations, offering guidance on the best ways to use the supplied systems.

It also enables the identification and structural resolution of anomalies encountered during normal system use.

RETROFIT E MODERNIZATIONS

Revamping and extraordinarymaintenance

Renew your logistics warehouse and multiply performance: with our revamping services, your automation stays cutting-edge, boosting efficiency, safety, and productivity.

Modernization projects aim to reduce obsolescence in your logistics automation system through targeted interventions that enhance performance and reliability. We ensure compliance with CE and cybersecurity regulations, updating both hardware and software infrastructure according to current standards.

Tell us about your project, together we will find the best solution

Errevi Automation is synonymous with innovation and quality in the field of logistics and industrial automation.
We offer tailor-made solutions for achieving your business goals.